No Fluff Help for Entrepreneurs and Micro-Enterprises
The following article is a guest post by Daniela Baker who is a business blogger at CreditDonkey, where entrepreneurs can compare business credit cards to find the right one for their business. Although all business owners want to ensure 100% customer satisfaction, this is not a guarantee of continuing loyalty. According to Michael LeBoeuf, Ph.D., [...]
{Continue Reading 1 comment }Client Retention Methods, From the Desk of The Entrepreneur's Advisor, Small business and micro-enterprise tips
Did your business or professional practice struggle to make your revenue budget last year? Is there anything that you could have done better and what sort of changes did you make for 2011? For many entrepreneurs one of the most effective changes they can make is to start practicing awesome customer service and it doesn’t [...]
{Continue Reading 1 comment }Client Retention Methods, From the Desk of The Entrepreneur's Advisor
Energy costs account for 30% – 50% of all building maintenance expenses. The primary energy drain is from Heating, Ventilation and Air Conditioning (HVAC), followed closely by lighting.
{Continue Reading 1 comment }Professional Practice Management
Best Practices Means Exceeding Customer Service Expectations Every business has customers and they have a choice with whom they do business with. Failure to recognize this fact even if you have a relative monopoly on the market will ultimately spell disaster for your company. Best practices for customer service will vary across industry and are [...]
{Continue Reading 8 comments }From the Desk of The Entrepreneur's Advisor
If you are a micro-enterprise in the cleaning service business, what are you doing to make up for the revenue shortfall? Here are 5 things you should be doing to create additional value for your cleaning service.
{Continue Reading 2 comments }Client Retention Methods, From the Desk of The Entrepreneur's Advisor, Small business and micro-enterprise tips
Poor customer service is the number one reason customers do not return to make additional purchases. Implementing client retention programs will not only lower your loss client ratio but also increase your long term revenues.
{Continue Reading 4 comments }Client Retention Methods, From the Desk of The Entrepreneur's Advisor, Small business and micro-enterprise tips
