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Client Retention for Micro-Enterprises

If you are a micro-enterprise in the cleaning service business, what are you doing to make up for the revenue shortfall? Here are 5 things you should be doing to create additional value for your cleaning service.

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Poor customer service is the number one reason customers do not return to make additional purchases. Implementing client retention programs will not only lower your loss client ratio but also increase your long term revenues.

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Client Retention

by Stuart W Smith on April 10, 2009 · 1 comment

In a tough or normal economic situation, business owners and executives all too often forget about their current clients. Given the high costs of new sales, all members of an organization should focus their efforts on retaining the current client base.

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