Client Retention for Micro-Enterprises

Did your business or professional practice struggle to make your revenue budget last year? Is there anything that you could have done better and what sort of changes did you make for 2011? For many entrepreneurs one of the most effective changes they can make is to start practicing awesome customer service and it doesn’t cost any money.

What is Awesome Customer Service

Awesome customer service is made up of three things; a can do attitude, client oriented problem resolution procedures and client/customer appreciation in that order of importance. Without the right attitude toward customer service problem resolution cannot be done effectively and clients will see through half hearted or phony efforts of appreciation for their business, Read the full article now