From the Desk of The Entrepreneur’s Advisor

Gamification for Improving Software Adoption Rates

3 Comments / From the Desk of The Entrepreneur's Advisor, Intellectual Property /

If you are unfamiliar with the term gamification is essentially a way to describe the incentives and rewards used by software vendors and organizations to encourage the use of their enterprise software applications and stimulate innovation. It is a great way for software entrepreneurs and innovators to increase their product’s popularity.

The idea is that gaming works as incentive because it provides a challenge, offers exploration, self improvement and a chance to socialize. Gamification wraps these ideas up in an easy to learn/participate style resulting in more end-users participating. As more end-users use the software, the knowledge base increases and more functionality is learned. Ultimately, this will lead to greater utilization (adoption rates). Read the full article now

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Increase Revenue With Awesome Customer Service

2 Comments / Client Retention Methods, From the Desk of The Entrepreneur's Advisor /

Did your business or professional practice struggle to make your revenue budget last year? Is there anything that you could have done better and what sort of changes did you make for 2011? For many entrepreneurs one of the most effective changes they can make is to start practicing awesome customer service and it doesn’t cost any money.

What is Awesome Customer Service

Awesome customer service is made up of three things; a can do attitude, client oriented problem resolution procedures and client/customer appreciation in that order of importance. Without the right attitude toward customer service problem resolution cannot be done effectively and clients will see through half hearted or phony efforts of appreciation for their business, Read the full article now

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Mind Blowing 2011 IRS FICA Change For Micro-enterprises and All Business Ventures

From the Desk of The Entrepreneur's Advisor /

On December 17, 2010, The Tax Relief Act 2010 was signed into law. This was the same piece of legislation that extended the Bush era tax credits. But the unique part is for the first time in my professional career, the Social Security tax was lowered to 4.2% for employees only. The Entrepreneur’s Advisor wants to make sure that you are ready.

Is Your Business Ready for 2011 Tax Changes
Is Your Business Ready for 2011 Tax Changes

What does this mean for Entrepreneurs and Professional Practice Employers

FICA taxes contain 2 parts. The first is a Social Security tax which has been at 6.2% for many years and the second is the Medicare tax which remains at 1.45%. The combination was the 7.65% that employers are required to withhold from all employee wages. Read the full article now

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